FAQs by ACEND Program Directors - General Questions

Where can I find report templates, substantive change guidelines and program director change forms?

The report templates, substantive change guidelines, program director change form and many other resources are located on the ACEND® website in the Accreditation Standards, Fees and Policies section.

How do I determine who is my assigned manager?

You can find your assigned manager by checking the ACEND Staff page, where the states are listed alphabetically.

*Note: Assignments are subject to change depending on work distribution.

Who do I contact for questions related to my pass rate?

You may contact your assigned ACEND® program manager listed above for questions related to your pass rate or email acend@eatright.org. For questions related to the accuracy of the report, contact the Commission on Dietetic Registration at cdr@eatright.org or Pearson VUE directly.

When do I pay the annual fee and when is my annual report due?

The annual report and fee invoice are typically sent via an email blast in October after FNCE®. The due date for the annual report depends on when the email is sent, but will typically be due in December. The annual fee is always due the first Monday in March.

Where do I email reports, major program changes and general questions?

Reports and major program changes may be sent to acendreports@eatright.org. General questions or concerns may be sent to acend@eatright.org and will be distributed to the appropriate individual.

What is the contact information for D&D Digital and DICAS?

Computer matching/DICAS timelines

Where and when are the program director workshops?

ACEND® hosts several program director workshops each year, typically in Chicago and prior to FNCE® in the spring and fall. Information specific to the dates, locations and registration can be found on the ACEND® website here.

Where can I find the Verification Statement?

The Verification Statements are available in the REPS system provided by the Commission on Dietetic Registration and can be accessed there at any time. If you need any documents that are not available on the ACEND® website, you can request them via email ACEND@eatright.org.